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Reconciliation

Save the ending balance before recording statement evidence

Resolve an unknown closing amount before attesting the document.

Updated 2026-11-11

Record statement evidence requires a known ending statement balance. If the balance is still blank, save the verified closing amount before confirming that a document supports the window.

  1. Open the statement and identify its exact ending balance.
  2. Use Save statement balances to enter that amount for the correct account and dates.
  3. Return to Record statement evidence and compare all displayed balances with the selected document.

Attestation covers specific facts

The confirmation states that the document supports the account, period, and recorded opening and ending balances. You cannot make that confirmation accurately while the ending amount remains unknown.

Do not use the calculated book balance as a substitute unless the statement itself independently confirms the same amount. The evidence review should establish agreement with the document, not manufacture it. If the newly entered ending balance creates a difference, investigate the recorded and statement activity before completing the period. Recording evidence and completing reconciliation are separate actions with different requirements. A successful evidence save can establish the supporting document while unresolved matches or a nonzero difference still prevent completion. Check the current result after each action rather than treating the presence of a file as the final reconciliation outcome.

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