The selected statement period is unavailable for this account and year means the current selection does not resolve to an available window in that context. Start by checking navigation and company scope.
- Confirm the company and selected reconciliation account.
- Choose the year containing the statement’s start or end date.
- Select an available period from the account’s period list and compare its full dates with the statement.
Saved links can outlive the current selection
A link to a particular period can be opened while a different account or year is selected. The error prevents the view from quietly showing unrelated evidence as though it were the requested statement.
If no appropriate period exists, inspect the statement files and current account access. Do not create another window until you have established whether the original period already exists or was cancelled. A cancelled period can remain visible with its label and history. If the source account itself changed, refresh the reconciliation workspace before continuing. The useful recovery is an explicitly selected account and statement window whose dates and currency agree with the document, providing a reliable context for matching, balance review, or a completion decision.
Was this article helpful?
Tell us whether this answered the question you came with.