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Reconciliation

Use the statement’s actual dates

Keep reconciliation windows aligned with the account document’s period.

Updated 2026-11-11

Reconciliation periods follow the dates on the account statement. A monthly statement may start or end partway through a calendar month, so use the document’s actual window rather than assuming the first and last calendar days.

  1. Locate the statement’s period start and end dates.
  2. Select the saved window with those dates, or enter them exactly when starting a period.
  3. Use the opening and ending balances from that same statement and account.

Boundary dates affect which activity belongs

A payment near month end can fall inside one statement window and outside another. A date range that omits a boundary day can create an apparent mismatch even when the underlying records are complete.

The summary also states whether activity uses posting date when available or transaction date. Read that basis when investigating a record near the window boundary. Do not change valid transaction dates simply to make a calendar-month comparison work. If a statement spans two years, preserve the full window and use the year selector only to navigate it. Accurate period boundaries make later matching and balance checks meaningful, while an invented window can obscure the relationship between the document and the recorded activity.

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