Skip to content
Enjoy complimentary data migration when switching from your existing bookkeeper or CPA to Institution.
Statements and transaction imports

Use a bank statement with a different layout from the sample

Focus on complete readable information rather than matching the example design.

Updated 2026-11-11

Your bank statement does not need to copy Institution’s sample layout. The sample illustrates the information to include: a clear account and currency, transaction dates, descriptions, amounts and complete period evidence.

  1. Check the actual bank statement for those fields and verify that every page is readable.
  2. Keep opening and closing balances where the bank supplies them.
  3. Upload the original supported statement and compare extraction results with its source rows.

Avoid redesigning a valid bank statement solely to resemble the sample. Reformatting can remove account identifiers, alter signs or disconnect transactions from their original page context.

When a layout causes uncertainty

Use a clean bank export or clearer scan when columns overlap, amounts are clipped or multiple accounts share a confusing table. Keep the original evidence alongside any working copy.

A successful sample check demonstrates the provided example, not guaranteed extraction accuracy for every bank layout. Review your own file’s dates, movement totals and account match. If a specific row is misread, identify its page and values for support instead of assuming that changing the whole statement’s appearance is required.

Was this article helpful?

Tell us whether this answered the question you came with.

Related articles

Still stuck?

Tell us what you were trying to do and where it went wrong. If you are already a client, you can also open a support case from Help and support in your workspace.

We confirm who you are before we change anything on an account.