Some category suggestions are paused means the classification process is not currently continuing for those suggestions. Your extracted transactions remain saved for review.
- Read the statement’s current status and confirm the source extraction is complete.
- Open the extracted transactions to verify dates, amounts and account identity.
- Check the company’s current automation settings or ask an authorized administrator about the pause when you need suggestions to resume.
Do not treat a pause as a category decision. A row without a completed suggestion still needs supported accounting context before it can be approved.
Preserve work already reviewed
If someone has already assigned a supported category, inspect the current transaction before applying any later proposal. An old draft snapshot is not a reason to overwrite a valid human decision.
Keep the original statement and any clarification needed for ambiguous movements. If the pause is unexpected, give support the exact message and company rather than repeatedly extracting the document. Source extraction and automation policy are separate stages, and repeating the first stage does not establish permission or capacity for the second.
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