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Open a task link in the correct company

A task link can fail when its record is outside the selected company scope.

Updated 2026-11-11

A task link may show This task could not be opened in your current company. The link identifies a task, but the workspace still applies the current account and company context before opening its details.

Check the company selector and switch to the company associated with the task. Then reopen the link or use Refresh in Action Center. If the task has completed, it can still be found through the completed task data rather than the open queue alone.

If the address was copied incompletely or manually edited, use the original link from the team. Do not alter the task identifier to try to locate another record. A malformed link is not a way to bypass company access.

If the company is correct and the task still cannot be opened, ask the team to verify that it is visible to your account. Include the task title if known and the company you selected. A task that is unavailable through your current context should not be treated as deleted until its access and source record have been checked.

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