Understanding the monthly close

This article explains monthly close so you know what to expect in your Institution workspace.

What this article covers

• Where this appears in your bookkeeping workspace.
• What the information tells you about the current state of your account.
• Who to contact when something does not match your expectation.

How it works

Institution keeps one record for your company, and the workspace reflects that record. When something changes, the record is updated first and the bookkeeping team works from the same information you see, so documents delivered to you stay consistent with what is on file.

Where to look

1. 1Sign in to your Institution workspace.
2. 2Open Bookkeeping.
3. 3Review the open items for the current period.
4. 4Provide the requested statement, receipt, or explanation and submit.

Still not resolved

If this article does not answer your question, contact the Institution team. Include your company name and the item you were working on so the bookkeeping team can respond with your specific record in front of them.