Your accounting system may narrow the decision first
Bookkeeper360 says its app and service connect to QuickBooks and Xero. Decimal's bookkeeping FAQ describes work in QuickBooks Online and support for converting from a different platform. If you want to keep Xero, confirm that requirement before comparing fees. If the business already uses QuickBooks Online, focus on the work each team would handle inside and around the ledger.
Both can be investigated for recurring bookkeeping, but the complete assignment may also involve invoices, bills, payroll information, tax, and financial advice. List the daily tasks you want to delegate separately from the monthly reports you want to receive. That distinction will make the quotes easier to compare.
References: Bookkeeper360: Bookkeeping and accounting platform support; Decimal: Bookkeeping scope
Compare the proposed service combinations
Bookkeeper360 publishes bookkeeping, tax, and fractional CFO service categories, with onboarding and prior bookkeeping listed separately. Decimal's menu includes bookkeeping, tax, bill pay, expense management, invoicing, reporting, payroll support, and advisory. Its FAQ describes a fixed monthly fee based on scope. A listed service is an option to discuss, not proof that it comes with every plan.
| Requirement | Bookkeeper360 | Decimal |
|---|---|---|
| Existing ledger | QuickBooks or Xero support described | QBO workflow; conversion available |
| Bookkeeping | Defined package and reporting cadence | Dedicated team with agreed monthly scope |
| Historical corrections | Prior bookkeeping and cleanup scoping | Confirm transition and cleanup in the quote |
| Daily finance tasks | Identify included operations and integrations | Bill pay, expenses and invoicing on the service menu |
| Planning | Fractional CFO offering | Advisory offering; define senior involvement |
References: Bookkeeper360: Bookkeeping and accounting platform support; Bookkeeper360: Service packages; Bookkeeper360: Fractional CFO services; Decimal: Bookkeeping scope
Define what happens between monthly reports
A report arriving each month does not tell you how often transactions were reviewed or questions were resolved. Ask each team when it categorizes new activity, how it collects missing information, and when reconciliations and review are complete. Separate access to a dashboard from a statement that the period has been closed.
Use your own operating rhythm. A company that pays suppliers twice a week needs a clear invoice and approval workflow. A business with a few recurring expenses may mainly need a dependable month-end review. Request the cadence that the workload requires, without paying for frequent updates that nobody uses or accepting a schedule that leaves decisions waiting.
Ask how urgent issues are raised. If a bank feed breaks, a payroll journal is missing, or a large transaction needs clarification, identify who tells the business and what happens while the issue is unresolved. The proposed workflow should distinguish a routine question from something that prevents reporting.
Test the scope with a supplier invoice
Describe an invoice that arrives late, needs approval from a project manager, and contains an amount disputed by the business. Ask which steps the provider would perform: capture the invoice, code it, follow up for approval, record the dispute, schedule payment, and reconcile the resulting bank movement. Write down the boundary at each step.
Decimal explicitly lists bill pay and invoicing among its services. Bookkeeper360's wider offering can include other financial operations, but the accepted package should name the tasks. Do not infer permission to release money from a promise to keep the books current. Decide which company employee approves payment and how changed supplier banking details are verified.
If customer invoicing is the larger problem, run the same exercise from contract or order through invoice, payment, and reconciliation. Include partial payments and disputes if they happen in your business. This makes the comparison specific to the work you want to stop doing yourself.
References: Bookkeeper360: Service packages; Decimal: Bookkeeping scope
Keep platform conversion and cleanup distinct
A Xero user considering Decimal should ask why conversion is appropriate, what history moves, and how the business will validate opening balances. A QBO user can ask the same questions about any proposed restructure, even without changing systems. The objective is to preserve reliable records and correct identified errors, with a documented explanation for changes.
Bookkeeper360's pricing page describes onboarding and prior-bookkeeping work separately. Ask each provider to identify uncategorized transactions, unreconciled accounts, missing schedules, and affected periods before setting the cleanup scope. A general onboarding promise does not establish that every historical issue will be repaired at no extra charge.
Choose the last reliable reporting period together and preserve its supporting documents. If a correction touches a filed return or externally supplied financial statement, involve the appropriate professional before treating the revised ledger as the only remaining record.
References: Bookkeeper360: Service packages; Decimal: Bookkeeping scope
Compare tax and advice only when you need those services
Bookkeeper360 offers fractional CFO work that includes forecasting, budgets, and financial analysis. Decimal lists advisory and tax services within its menu. Ask what those roles would do for your business, how often they would meet, and whether the price includes ongoing updates or a defined project.
For tax, list the business returns, owner returns if required, and jurisdictions separately. If you retain an outside tax preparer, agree the handover of the year-end ledger and schedules. There is no reason to assume a combined service is automatically better than a well-managed handoff, or that a bookkeeping subscription includes every annual filing.
References: Bookkeeper360: Fractional CFO services; Decimal: Bookkeeping scope
Choose with the first month fully specified
Bookkeeper360 is a candidate if keeping QuickBooks or Xero is central to your decision and you want to examine its bookkeeping and added services. Decimal is a candidate if a QBO-based financial-operations engagement matches the tasks you need to delegate. The proposed people, boundaries, and reporting process should settle the comparison.
Request a first-month plan showing input deadlines, cleanup, daily tasks, close review, reports, and unresolved questions. Add software fees, one-time work, and volume changes to the cost comparison. Keep administrator access to the company's ledger and agree what reports and schedules will be handed over if you later change providers.
References: Bookkeeper360: Bookkeeping and accounting platform support; Decimal: Bookkeeping scope
Sources
Requirements and product details can change. Check the linked guidance for the facts that apply to your situation.
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General information, not personalized accounting, tax, legal, or investment advice. Have the appropriate qualified professional review decisions that depend on your circumstances.