Billing displays View-only billing access when the current account cannot manage the company’s billing. In that state, the profile and subscription controls may be visible but disabled.
The page identifies a company owner as the person who can update billing details and manage subscriptions. A general workspace role or service-access setting should not be treated as proof that this company-level billing authorization has been granted.
You can review the available subscription and payment information and share the relevant record with the authorized owner. Explain the change needed, such as a billing contact correction or a renewal review, without sharing payment credentials.
If you believe you are the appropriate owner but the page remains view-only, ask support to check the selected company and your account’s billing authorization. Include the company and account identifiers when requested. Do not create another account or purchase a second plan to bypass disabled controls; the existing permission and subscription should be checked first.
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