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Services and billing

Understand None scheduled under Next renewal

A paid-through date is not always a future renewal date.

Updated 2026-11-11

Next renewal summarizes the earliest eligible active renewal for the selected company. It excludes subscriptions with cancellation scheduled, confirmed retry needs, ended states, or no usable future renewal date.

As a result, the summary can say None scheduled while a subscription still shows a paid period. Read the individual subscription’s label, which can say Renews, Ends, Paid through, or Ended depending on its state.

If a renewal payment failed, the paid-through date describes existing coverage rather than a new scheduled payment. If cancellation is scheduled, the end date can remain visible even though future renewal is stopping.

Open Manage when available to inspect the specific subscription and its permitted actions. Do not assume None scheduled means every service is already cancelled or that every invoice is settled. If the summary conflicts with a provider confirmation, use Refresh and ask support to review that subscription’s name, period, and recorded state.

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