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Bills and payables

Apply a supplier credit to an unpaid bill

Reduce the supported obligation without recording a cash refund.

Updated 2026-11-11

Applied credits can reduce an issued bill's unpaid amount. Open the saved bill, refresh its credit evidence and prepare the supported credit against the remaining original lines and tax. Use the supplier's credit evidence and a clear action reason.

Preparing a proposal does not by itself change the ledger. An authorized poster records the permitted action after reviewing the source, amount and date. Confirm the saved credit history and the bill's new balance before reporting completion.

The treatment depends on the document basis. Cash-basis credits apply only to unpaid, unrecognized original parts and do not create a credit journal. Accrual credits retain the reviewed original mapping rather than inventing a new allocation from a total payment.

This action does not return cash, transfer money or create a reusable unapplied balance. If the supplier refunded an actual payment, review the appropriate refund evidence and workflow separately. Refresh if payment activity changed while the credit form was open so the same unpaid amount is not used twice.

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