The bill reader can report that it could not confirm the document is a supplier bill. Treat this as a request to inspect the source, not as a reason to accept the suggested fields automatically. The document must represent an obligation of the selected company to the supplier.
Open the source and identify who issued it, who is being billed and what amount is due. Distinguish a supplier invoice from a customer invoice, quote, statement, receipt or other document that may show similar fields without representing the same event.
If it is the correct source, review and correct the supplier details, dates, lines and totals before confirming. If it is not a supplier bill, stop preparing that payable and use the appropriate workflow for the actual document type.
Do not reverse the parties or invent a supplier name merely to satisfy the form. A valid-looking total can still create the wrong obligation. Preserve the source and the reason for your decision so another reviewer can understand why the document was accepted or set aside.
Was this article helpful?
Tell us whether this answered the question you came with.