A payment-match reversal corrects the recorded allocation of an existing bank payment. It restores supported document balances through the exact inverse accounting action. It does not cancel a real bank transfer or request money back from the supplier.
Open the saved payment history and review the original match, its source movement and any related activity. The workflow can require related credit applications or refunds to be reversed first. Follow the current source checks rather than forcing a reversal out of sequence.
Choose the supported reversal date and enter a reason that identifies the mistaken bill or allocation. Confirm the exact source and amount before submitting the permitted action. If current evidence changed, refresh and prepare from the new state.
After recording, inspect the restored balances and the retained original and reversal history. Then match the payment correctly if that is still supported by the evidence. Keep any actual refund or replacement payment in its own banking process; an accounting reversal alone cannot establish that money moved.
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