If a colleague no longer needs access or an invitation went to the wrong address, cancel the pending invitation from Settings, then Team. Cancelling a pending offer is different from removing somebody who already joined.
Find the recipient under Pending invitations and use its cancel action. Check the email carefully when several invitations have similar names. Let the intended recipient know that the old invitation should no longer be used if you are replacing it.
If the person is already listed under Team members, use the member access or removal controls instead. Cancelling another pending invitation does not remove an existing membership for the same person.
After the action completes, review the list again. For a replacement, create one invitation with the correct email, role, preset, and service selections. Do not post the cancelled link as evidence in a public channel. If the status does not update or the action fails, keep the error message and ask support to check the invitation state before sending multiple new invitations.
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