Account and Workspace
Manage sign-in, account access, profile information, workspace members, notifications, and account settings.
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How to sign in to Institution
How to access your Institution workspace, and what to check if sign-in does not work.
1 min read · Updated 2026-07-28
Troubleshooting sign-in problems
What this means in Institution and how it affects your account.
1 min read · Updated 2026-07-28
Signing in with Google
What this means in Institution and how it affects your account.
1 min read · Updated 2026-07-28
What to do if you cannot access your email
What to do next, and who to contact if you need help.
1 min read · Updated 2026-07-28
All account and workspace articles
How to sign in to Institution
How to access your Institution workspace, and what to check if sign-in does not work.
1 min read · Updated 2026-07-28
Troubleshooting sign-in problems
What this means in Institution and how it affects your account.
1 min read · Updated 2026-07-28
Signing in with Google
What this means in Institution and how it affects your account.
1 min read · Updated 2026-07-28
What to do if you cannot access your email
What to do next, and who to contact if you need help.
1 min read · Updated 2026-07-28
How to update your name and profile information
Step by step guidance for updating your name and profile information in your account settings.
1 min read · Updated 2026-07-28
How to update your email address
Step by step guidance for updating your email address in your account settings.
1 min read · Updated 2026-07-28
How to manage notification preferences
Step by step guidance for managing notification preferences in your account settings.
1 min read · Updated 2026-07-28
How to invite a workspace team member
Step by step guidance for inviting a workspace team member in your account settings.
1 min read · Updated 2026-07-28
How to remove a workspace team member
Step by step guidance for removing a workspace team member in your account settings.
1 min read · Updated 2026-07-28
Understanding workspace roles and permissions
What workspace roles and permissions means in Institution and how it affects your account.
1 min read · Updated 2026-07-28
Why a team member cannot access a page
Common reasons this happens, and how to move the item forward.
1 min read · Updated 2026-07-28
How to switch between company workspaces
Step by step guidance for switching between company workspaces in your account settings.
1 min read · Updated 2026-07-28
How to secure your Institution account
Step by step guidance for securing your Institution account in your account settings.
1 min read · Updated 2026-07-28
What to do if you suspect unauthorized access
What to do next, and who to contact if you need help.
1 min read · Updated 2026-07-28
How to sign out of all active sessions
Step by step guidance for signing out of all active sessions in your account settings.
1 min read · Updated 2026-07-28
Supported browsers and devices
What to check first, and how to report it if the problem continues.
1 min read · Updated 2026-07-28
How to report an account access problem
Step by step guidance for reporting an account access problem in your account settings.
1 min read · Updated 2026-07-28
Why your workspace may show limited access
Common reasons this happens, and how to move the item forward.
1 min read · Updated 2026-07-28
How account ownership works
How this works in Institution, and what it means for your account.
1 min read · Updated 2026-07-28
How to request an account ownership change
Step by step guidance for requesting an account ownership change in your account settings.
1 min read · Updated 2026-07-28
Still need help?
Contact the Institution team for help with new business, general questions, or account access. Existing clients can also raise account specific questions with their engagement contact.