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Documents and signatures

Clear and redraw a signature before submitting

Clear removes the current drawing from the signature field without completing the request.

Updated 2026-11-11

Choose Clear beneath the Draw signature canvas when the current mark is incomplete or difficult to read. The control removes the drawing and clears the signature value associated with it.

Draw the replacement signature in the empty canvas, then release the pointer so the finished mark is captured. Check Full name and the request details again before choosing Sign now. Clearing a drawing does not clear or correct the document’s content, requested recipient, or due date.

If you select Sign now immediately after clearing and have not drawn a replacement, the request asks you to add your signature. You can also choose Type signature and enter your full name if that is more practical for your device.

Clear is a preparation control for an unsigned request. It is not an undo action for a completed signature. If a signed request needs correction, contact the team with its title and the issue you found. Do not assume that opening the request again or clearing another draft will change the completed record.

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