Documents unavailable means the register could not load its records. No matching documents means a completed search or filter returned no visible rows. The next step is different for each state.
For Documents unavailable, choose Retry. The page preserves your search and filters so you can repeat the same request. Check the connection and company context if the error continues.
For No matching documents, use Clear filters or change the filename search. The company selection still controls scope. For No documents yet, check whether you are in the intended company and whether the expected upload was confirmed.
Do not create replacement documents merely because a loading request failed. A failed read is not evidence that the stored files were deleted. If a new upload is missing, compare its receipt result with the library state before resubmitting. Tell support which of the three messages you saw, along with the company and filename, so they can investigate the actual condition rather than a generic missing-file report.
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