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Retry a partially successful document batch

Use the remaining failed files instead of sending the entire batch again.

Updated 2026-11-11

A multi-file upload can confirm some files and report that others need another attempt. Read both results: the success notice gives the number sent, and the form retains the files that failed.

Check the remaining filenames against your original list. Resolve the visible error, then retry those remaining files. Keep the same company context while doing so. Re-selecting every original file can produce unnecessary duplicate submissions.

After the retry, compare the confirmed counts with the expected collection. The library can help you verify filenames and dates when a response was interrupted. A count alone does not prove that every file contains the right pages or belongs to the intended request.

If the same file repeatedly fails while others succeed, inspect its format, size, filename length, and whether it is empty. Preserve the specific error for support. Do not label a whole batch complete while a necessary file remains unresolved. Tell the team which evidence has arrived and which item you are still trying to supply.

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