The Signed tab confirms completed signature requests and shows signer details. Its details panel is not a general document download manager, so a visible completion does not necessarily include a download button in that panel.
Note the exact request title and completion date. Open Documents and look for the corresponding file, using the filename search and Signed status filter where helpful. A document filename can differ from the request’s display title, so also inspect relevant file details.
If you cannot find the completed file, ask the team where the final copy is available. Specify whether the request was signed in Institution or through an external provider and whether you need the document itself or the signature evidence.
A screenshot of a signature drawing is not the same as a copy of the signed document. Avoid creating a replacement by combining screenshots yourself. The team can confirm the correct completed file and its location. If the request is still in progress, resolve its completion state before assuming a final document should already be available.
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