In Max, pressing Enter sends the current question when the composer is ready. Use Shift plus Enter when you want a new line without sending.
This differs from the Messages team-conversation shortcut, so check which composer you are using before writing a multi-line note. Review the complete question and selected attachments before pressing Enter.
Max needs nonblank question text. Selecting a file alone does not enable a useful send, and the composer is also restricted while history is loading or another response is active.
After sending, the control changes to Stop response while Max works. Use that only if you want to halt the response, then inspect any incomplete-answer notice. If you sent too early, add a follow-up explaining the missing context instead of assuming the first question contained it. For a separate issue or company, start the appropriate new conversation rather than extending an unrelated thread.
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