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Messages, meetings, and support

Understand a Message deleted placeholder

Deletion removes the displayed content while leaving a placeholder in the thread.

Updated 2026-11-11

After a message is deleted, Messages shows Message deleted in its place. The placeholder preserves the sequence of the conversation without continuing to display the removed text or attachment chips.

This is expected behavior. Refreshing the page should not be used to try to remove the placeholder, and the placeholder does not mean the original text is still being shown elsewhere in that same thread.

Deletion cannot undo the fact that someone may already have read the message or downloaded an attachment. If the deleted message contained an instruction that should no longer be followed, send a new message explaining the corrected instruction.

If you need to restore information you removed, re-enter the correct content as a new message; the confirmation warns that the deletion cannot be undone. Avoid reposting sensitive information solely to explain why it was removed. If the original text reappears after a reported deletion error, the action may not have saved and should be checked separately from the normal placeholder display.

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