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Update the phone shown in your profile

Save an optional contact phone number without changing your sign-in method.

Updated 2026-11-11

Phone under Your profile is optional contact information. Editing it does not replace your email sign-in or enroll the number as an authenticator.

Open Settings, choose Profile, and enter the phone number you want recorded. The field allows up to 40 characters. Include enough information for a colleague to recognize the number, such as its country code, while keeping unrelated instructions out of the field.

Select Save changes and wait for Profile updated. If you want to remove an outdated number, clear the field and save. Your profile is shared across your companies, so the personal contact change is not confined to a single company view.

If your problem is receiving a sign-in code, check which method the verification page requests. Institution’s two-factor flow uses an authenticator app, so changing this phone field does not move that factor to a new device. For a persistent save error, provide the error wording and approximate time to support without posting your phone number in a public channel.

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