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Account and access

Update your profile

Change your name, phone number, or profile photo.

Updated 2026-10-11

Your profile is under Settings. It holds your name, phone number, and photo.

  1. Open Settings.
  2. Edit your full name or phone number and save. A Profile updated message confirms it.
  3. To change your photo, upload a PNG, JPG, or WebP image up to 5MB. You can remove it later.

Your name is limited to 200 characters and your phone number to 40.

Your email address

Your sign-in email is not editable from settings. To change it, email support@institutionhq.com from the current address.

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Tell us what you were trying to do and where it went wrong. If you are already a client, you can also open a support case from Help and support in your workspace.

We confirm who you are before we change anything on an account.