Removing two-factor authentication may require a verified sign-in session. If Institution asks you to verify your authenticator code first, complete that check before trying removal again.
Open the current code in your authenticator, finish Verify your sign-in, and return to Settings, then Security. Choose Remove on the enabled authenticator and read the confirmation. Remove two-factor authentication stops requiring authenticator codes for sign-in once the change succeeds.
Wait for Two-factor authentication removed and check the displayed status. If removal failed, the previous enabled factor may still apply. Do not delete the authenticator entry from your phone simply because you clicked the button.
If you cannot produce a code, contact support for recovery. An owner or administrator managing your company team cannot provide a valid code for your personal factor. If the removal is part of switching devices, finish a new verified setup before discarding the old device. Describe any persistent error to support without sharing the current code or the authenticator’s setup key.
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