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Action Center and requests

Recover from a failed task submission

Check the existing task state before repeating Submit for review.

Updated 2026-11-11

If Action Center reports Task could not be submitted for review, the submission was not confirmed. Keep the task title and any visible error available before closing the panel.

Check that the task is still in a client-editable state and that the required work has been saved. Checklist progress and comments are separate from the submission action, so confirm each relevant update before retrying.

Choose Submit for review again only after the failed attempt has finished. If the panel closes or the task shows it is waiting on Institution, inspect the updated state before trying another submission. A success message reads Task submitted for review.

For a recurring failure, send support the task title, company, and error wording. Describe whether the checklist and comments saved successfully. Do not create a duplicate task or request to work around an unresolved submission problem. The team should check the existing record so its history and the information you already supplied remain together.

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