If Copy setup key fails, Institution tells you to select and copy the setup key manually. Clipboard restrictions can prevent the button from working even though the setup key is visible and valid.
Keep the setup dialog open. Expand Can't scan the code?, select the complete displayed key, and copy it using your device’s normal text selection controls. Enter that value only into your authenticator’s account setup flow. Avoid copying extra spaces or surrounding page text.
After the authenticator creates the Institution entry, enter the current six-digit code back in the setup dialog and choose Verify and enable. A copied key alone does not finish enrollment; the successful verification is what confirms the authenticator can produce the required code.
If you cannot select the key, use the QR code from a second device or retry the setup in a supported browser. Do not paste the key into a support message to demonstrate the issue. Describe the clipboard error and device instead. If you restart setup, use the newly displayed QR code or key for that attempt.
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