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Services and billing

Handle an unverified billing destination

Stop at the error and reopen payment management from the company’s Billing page.

Updated 2026-11-11

If Billing reports that a payment destination could not be verified, the page has rejected the returned navigation link. Do not edit the URL or follow a similar-looking address from an unrelated message.

Return to Billing for the intended company and retry Payment methods & invoices when the error provides that option. Check that your session is still signed in and that the overview loads normally.

The workspace validates hosted payment destinations before redirecting. A blocked destination is therefore a navigation or setup problem to report, not proof that a payment completed or failed.

Send support the company name, action you selected, and exact error text. You do not need to include the full private payment URL in a general screenshot. If you were trying to manage an existing subscription, keep its name and reference available. Use the current workspace action to obtain a fresh verified destination rather than bookmarking an old portal session as your permanent entry point.

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