Settings includes Account details with identifiers you can copy when contacting support. These references help distinguish similarly named workspaces or companies.
Open Profile settings and locate Account details. Copy the organization or company identifier that fits the issue. If the problem concerns a specific company, confirm that company is selected first and include its human-readable name alongside the identifier.
An identifier is not a password or an authentication token. It is useful in a private support case because it points to the record being discussed. It does not grant somebody permission to open that company, and it should not be used as a substitute for a proper invitation.
For an issue involving two companies, explain which one you expected and which one appeared, with their identifiers if needed. Avoid copying an entire browser address that contains a verification link or secret. If Account details has not loaded yet, wait for the workspace to finish loading. Report that loading problem rather than guessing an identifier from another record.
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