Open the Next step filter in Action Center and choose Needs your input. The queue then shows items whose recorded state identifies a client action, such as an editable service task or an open document request.
Read the item’s details to see the actual requirement. A service task might ask for checklist work and a submission for review; a document request takes you to the requested upload. The filter does not replace those instructions.
The label does not prove that you are the personally assigned individual in a shared company. It describes the recorded side responsible for the next step. Coordinate with colleagues when several people can see the same work.
If you believe an item should be with Institution because you already responded, check that your response or submission succeeded. A comment alone does not necessarily submit a service task for review. If the state still appears wrong, send the team the item title and the action you completed. Return to All next steps to inspect the broader open queue.
Was this article helpful?
Tell us whether this answered the question you came with.