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Find past-due work in Action Center

Use the Past due summary or Past due only to focus on overdue open items.

Updated 2026-11-11

Choose the Past due summary to return to open work and show past-due items across areas. You can also turn on Past due only while viewing open work, then choose a particular area if you need a smaller list.

An open item can count as past due because it is explicitly marked overdue or because its recorded due date is before today. A general activity date is not automatically treated as a deadline.

Open the item to read what is still required. If you have already supplied the information, check whether the task is waiting on Institution and add a relevant comment if needed. The past-due label does not tell you which person currently needs to act.

The Past due only control is unavailable in Upcoming or Completed because those views serve different purposes. Return to open work before using it. If a deadline is wrong, ask the team to correct the source record. Hiding a row with a filter does not change its due date or resolve the underlying work.

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