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Getting started

Getting started with Institution

Find your company details, outstanding tasks, and service tools without hunting through the sidebar.

Updated 2026-10-11

Start with the Action Center for recorded tasks that need your answer, such as a document request or company detail. Use the sidebar to return to the relevant service when you are ready.

What the sidebar covers

  • Workspace has Home, the Action Center, and Services. Home is your dashboard, the Action Center lists everything waiting on you, and Services is the catalog of what you can request.
  • Money has Bookkeeping (transactions, items that need your attention, accounts, reconciliation, and the chart of accounts), Reports and analytics, and Invoices and bills.
  • Tax and Compliance has Tax, Compliance, and Registered Agent.
  • Company has your company records, Formation, Signatures, and Documents.
  • Finance has Payroll, Strategic Finance, Financial Stack, and the Equity Center.
  • Support has Institution Max, Messages, Requests, Appointments, and Help and support.
  • Settings is at the bottom, with Company setup and Bookkeeping rules underneath it.

The Services page separates active services, requests in progress, and services you can still add. If a service page is locked, check its status rather than assuming your request was lost.

A good first session

  1. Check the Action Center for tasks assigned to you. Start with any requests for company information or documents.
  2. Check Company setup in Settings so your legal name, entity type, and state are right.
  3. Upload the documents you were asked for under Documents. Upload to the request that asked for the file when there is one.
  4. Invite anyone who needs access under Settings, then Team.
Note

If a page is locked, check the service status first. Some tools become available only after the corresponding service is active.

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