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Enjoy complimentary data migration when switching from your existing bookkeeper or CPA to Institution.

Getting Started

Learn how Institution works, how your workspace is organized, and what to expect after purchasing or requesting a service.

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All getting started articles

Getting started with Institution

Learn where to find services, tasks, documents, billing, messages, and support after signing in.

Updated 2026-07-28

Understanding your Institution workspace

What your Institution workspace means in Institution and how it affects your account.

Updated 2026-07-28

What happens after you become an Institution client

A clear answer in plain language, plus what to do next.

Updated 2026-07-28

How Institution services are delivered

How this works in Institution, and what it means for your account.

Updated 2026-07-28

Understanding service activation

What service activation means in Institution and how it affects your account.

Updated 2026-07-28

How to request an additional service

Step by step guidance for requesting an additional service in your Institution workspace.

Updated 2026-07-28

How to check the status of a service

Step by step guidance for checking the status of a service in your Institution workspace.

Updated 2026-07-28

Understanding your workspace navigation

What your workspace navigation means in Institution and how it affects your account.

Updated 2026-07-28

How Institution communicates with clients

How this works in Institution, and what it means for your account.

Updated 2026-07-28

Preparing for your first Institution service

What this means in Institution and how it affects your account.

Updated 2026-07-28

How to update your company information

Step by step guidance for updating your company information in your Institution workspace.

Updated 2026-07-28

What to do when information changes

What to do next, and who to contact if you need help.

Updated 2026-07-28

Understanding Institution service timelines

What institution service timelines means in Institution and how it affects your account.

Updated 2026-07-28

What information Institution may request from you

A clear answer in plain language, plus what to do next.

Updated 2026-07-28

How to get the most from your Institution workspace

Step by step guidance for getting the most from your Institution workspace in your Institution workspace.

Updated 2026-07-28

Institution Support

Still need a hand?

Contact the Institution team for help with account access, services, documents, billing, or a question that is specific to your company.

Existing client questions are matched to your account before changes are made.