The signature control clears the current value when you switch between Type signature and Draw signature. This prevents a typed name from being submitted while you are looking at a drawing, or a previous drawing from being submitted while the typed field is empty.
After choosing the method you want, enter the signature again. For typing, use the same full name as the field above. For drawing, make a visible stroke and finish the gesture so the canvas can capture it.
Check the final method before selecting Sign now. A name used as the typed field’s placeholder is not an entered signature, and an empty drawing canvas is not ready to submit. The consent requirement applies whichever method you choose.
The cleared value is an unfinished entry, not a removed completed signature. If you had already received Document signed, inspect the Signed tab for that record. If you had not submitted, simply enter the replacement signature and complete the current request once you have reviewed its details.
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