When you reopen an unsigned request, Institution starts the signing form again. It fills Full name from the request or your profile where available, clears the signature entry, and leaves electronic consent unchecked.
This means that a signature you drew or typed before closing the panel is not a saved draft you can rely on. Enter it again, review the current instructions, and accept consent only when you are ready to submit.
The request may still show In progress because opening it recorded a view. That status does not restore the previous signature input and does not prove a completed signature. If you are unsure whether an earlier attempt succeeded, check Signed for the request before trying again.
After choosing Sign now, wait for Document signed or a specific error. If an error appears, record the message and keep the request title available for support. Switching accounts or workspaces also closes the open signing details, so finish reviewing the correct request in the correct account before entering the final signature.
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