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Documents and signatures

Fix a typed signature that does not match your full name

Use the same name in Full name and the typed signature field before submitting.

Updated 2026-11-11

If Sign now reports that your typed signature must match your full name, compare the two fields in the request. The Full name field identifies the signer, and the separate signature field captures the typed signature.

Enter your full name in both places using the same words and spelling. A middle name in one field but not the other, an added title, or a different surname will make the entries disagree. Do not alter the name to impersonate the intended recipient of a request.

The comparison ignores letter case and surrounding spaces, but it still requires the actual name text to match. Review both entries after using autofill, since a password manager or browser may insert a shortened name into one field.

Accept the consent only after reviewing the request, then choose Sign now again. A successful submission shows Document signed and moves the request into Signed. If the requested email belongs to someone else or the name on the underlying document is incorrect, ask the team to correct the request before proceeding.

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