AI data training is an account preference. The settings card describes its effect across Institution and loads the preference for the current signed-in user.
If you use multiple Institution accounts, check the saved setting in each relevant account rather than assuming one account’s choice automatically applies to another. Confirm the sign-in identity before changing the switch.
Changing company context is not the same as switching user accounts. Do not treat a company’s role or billing contact as the owner of your personal training consent. The saved On or Off state is the value to inspect for your session.
If the value looks different from what you expected, refresh the preference and consider whether another tab or session changed it. Wait for a successful save before relying on a new choice. This preference controls the described training collection; it does not grant company access, alter team roles, or remove conversation history. Ask support about those separate controls when the problem concerns permissions rather than consent.
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