If AI data training reports that it could not save your preference, the switch change has not been confirmed. The card shows the error and provides Refresh preference.
Use that action to reload the saved value, then review whether it says Saved: On or Saved: Off. Try the change again only after loading completes and the switch becomes available.
The setting checks the current saved revision when changing it. If you changed the preference in another tab or session, refreshing helps you work from the latest value rather than assuming your earlier screen is current.
Wait for the explicit success message before leaving the settings page. If saving repeatedly fails, contact support with the error wording and the account involved, without copying conversation content unnecessarily. Do not create another account or stop using the workspace merely to infer the privacy state; resolve the saved preference directly and read the card’s explanation of collection behavior when consent cannot be verified.
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