The final account-closure action remains disabled until the account is eligible, you type your sign-in email, and you accept the displayed acknowledgment.
Use the email for the account you are currently signed into. A company billing email or a colleague’s address is not the confirmation value. Check for a typo or an outdated address if the form remains disabled.
Read the restoration and deletion information before acknowledging it. The action first archives the account and signs you out; it does not immediately erase all shared company records.
If eligibility is still loading or blocked, entering the email cannot bypass that state. Resolve the reported service blockers or retry the eligibility check as appropriate. Only select Archive account for deletion when you intend to close the current account. If you wanted to leave one company or stop a service renewal, use the relevant company or billing control instead of completing personal account closure.
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