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Security and privacy

Restore an archived account during its restoration window

Sign in before the deletion date described by the account-closure flow.

Updated 2026-11-11

The account-closure flow explains that an archived account can be restored by signing in during its restoration window. Read the window and deletion information shown when you archive the account.

Use the same account identity to sign in again before that period ends. Creating a different account is not the restoration action for the archived one.

If sign-in fails, use the normal account-access recovery route or contact support with the archived account’s email. Do not send passwords or verification codes in the support request. Explain that you are trying to restore an archived account, rather than asking to join a company as a new user.

Permanent deletion is a separate later stage and is checked again for active services. Do not assume that waiting beyond the displayed restoration window will preserve a recoverable personal profile. If your goal is only to pause work or leave one company, review those narrower controls before archiving so you understand which access and records each action affects.

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