The profile photo picker accepts JPG, PNG, WebP, or GIF images up to 5 MB. A PDF, a document renamed to an image extension, or an unsupported image type will be rejected.
Open Settings, choose Profile, and select Upload photo or Change photo. Choose the actual image file and wait for Profile photo updated. The photo is shown on your messages and to your team, so use an image appropriate for that context.
If the file is too large, export a smaller image from your image editor before retrying. Keep the original somewhere safe. The picker processes the image for an avatar, so a centered subject with space around the face is more suitable than a wide group photograph.
If uploading succeeds but saving fails, read the specific message and retry rather than assuming the visible preview is permanent. Changing a profile photo does not change a company logo. Use the company’s own logo setting for that. Do not upload a scan of identification or another private document as a profile image.
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