Skip to content
Enjoy complimentary data migration when switching from your existing bookkeeper or CPA to Institution.
Account and access

Prepare a profile image for the square crop

Keep the important part of your photo centered for the avatar display.

Updated 2026-11-11

Institution prepares profile photos with a centered square crop and displays the result in a circular avatar. A wide image can lose content near its edges, even when the original file meets the size limit.

Choose an image with the face or other intended subject near the center. If needed, make a square copy in an image editor, leaving enough space around the subject for the circular display. Upload that copy from Profile settings.

Check the result after Profile photo updated. The same image can appear at smaller sizes in messages and team lists, so fine text and detailed logos may be difficult to read. Keep the photo simple enough to remain recognizable in a small avatar.

If the crop is unsuitable, use Change photo with a newly prepared image. Removing the photo is also available if you prefer the account’s initials. A profile photo is personal to the account; company branding belongs in the relevant company logo control. Do not include confidential document text in an avatar merely because it is hard to read at the small display size.

Was this article helpful?

Tell us whether this answered the question you came with.

Related articles

Still stuck?

Tell us what you were trying to do and where it went wrong. If you are already a client, you can also open a support case from Help and support in your workspace.

We confirm who you are before we change anything on an account.