Save preferences is unavailable when the choices match the saved values, a save is running, or existing preferences could not be loaded. Check the status shown on the page before treating the disabled button as a failure.
If the page says Saved and nothing has changed, choose a different option only if you want to change it. If it says Saving, wait for the result. If existing preferences could not be loaded, choose Retry and let that request finish.
The workspace and user identity must also finish loading before preferences can be edited. A partial sign-in or workspace-loading problem should be resolved first; repeatedly changing controls will not create the missing account context.
After a successful save, reopen the dashboard and compare the intended default. Remember that these settings belong to your account in the workspace, so another user’s defaults may differ. If saving repeatedly fails, report the message, setting changed, and whether loading succeeded. Do not clear all browser data before preserving any unsent work elsewhere in the application.
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