Connecting to Google means the Google sign-in handoff has started. Give the navigation a chance to complete before clicking again. The button stays busy while the application is handing control to the identity provider.
If nothing opens or the page returns an error, read the message below the Google control. Check your connection and whether the browser or your organization blocks the sign-in navigation. Open the Institution sign-in page directly in your usual browser and try one fresh attempt.
When the Google control is disabled, read any accompanying explanation. On signup, required account details can affect whether the Google action is available. Filling unrelated fields with invented information can create a new problem after authentication.
You may use the email and password method if it is available for your account. If the problem continues, give support the exact error, browser, time, and whether you reached Google’s account chooser. Avoid sending the complete callback address because authentication data can be embedded in it. Do not approve an unfamiliar permission prompt just to make a stalled window disappear.
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