If you created an active support case, its details can offer Waiting for team. Choose it when the next step is with Institution and you want the case state to reflect that.
The button changes the status only. It does not open a reply composer or send additional text describing what you supplied. If you have new information, send it through email or Messages and reference the case subject.
Wait for Case updated before treating the status change as saved. If the update fails, inspect the current row and keep the error message available for support.
Use the state accurately. If the team asked you for missing details and you have not provided them, changing the case to Waiting for team will not answer that request. Share the information first and ask the team to confirm the next step. The label also does not establish a response deadline, so mention any real timing constraint in your communication.
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