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Account and access

Check whether two-factor authentication is enabled

Read the Security status after setup, removal, or an interrupted attempt.

Updated 2026-11-11

Open Settings and choose Security to see the Two-factor authentication card. It shows Enabled when a verified authenticator is recorded and Not enabled when no enabled factor is shown.

Allow the card to finish loading before relying on its status. When enabled, the card also identifies Authenticator app and the date it was added. That date can help you distinguish a recently completed setup from an earlier one.

If you scanned a QR code but the status remains Not enabled, return to setup and complete the six-digit verification. If you removed a factor, wait for the removal confirmation before deleting its entry from your authenticator.

Unexpected status deserves investigation. Check that you are signed in to the intended account, since the factor belongs to your personal sign-in rather than a company logo or display name. If the correct account shows a change you did not make, contact support with the observed status and time. Do not send a QR code or a live authenticator code as evidence.

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