Skip to content
Enjoy complimentary data migration when switching from your existing bookkeeper or CPA to Institution.

Invoices and receivables

Prepare customer documents, issue and deliver invoices, and review payments and adjustments.

Articles

70 articles in invoices and receivables

Use catalog or custom lines in an estimate

Review the exact customer terms copied into the proposal.

Updated 2026-11-11

Review tax and rounding on an estimate

Check the explicit tax amount and line calculations before terms are frozen.

Updated 2026-11-11

Approve estimate terms without recording customer acceptance

Separate internal confirmation of the offer from evidence that the customer agreed.

Updated 2026-11-11

Record customer acceptance evidence for an estimate

Choose a retained document that confirms the exact approved proposal.

Updated 2026-11-11

Convert an accepted estimate into one invoice draft

Copy the retained terms and inspect the unissued invoice before posting.

Updated 2026-11-11

Distinguish an issued invoice from a sent or paid invoice

Check accounting creation, delivery and settlement as separate events.

Updated 2026-11-11

Save invoice changes before preparing issuance

Review the saved document revision rather than unsaved form values.

Updated 2026-11-11

Resolve Institution Books setup before issuing an invoice

Confirm current source authority and accounting permissions for document creation.

Updated 2026-11-11

Use the invoice issuance path allowed by your access

Review direct, policy-based or accountant approval controls for the current document.

Updated 2026-11-11

Withdraw a submitted invoice to edit its draft

Return a frozen preparation request to editing through its own workflow.

Updated 2026-11-11

Respond when an invoice is returned for correction

Use the review reason to update the existing document before issuance.

Updated 2026-11-11

Review an effective void date for an invoice

Use the supported void workflow and preserve the original document history.

Updated 2026-11-11

Prepare the current invoice PDF

Review the issuer and document revision before creating the customer artifact.

Updated 2026-11-11

Review the issuer profile on an older invoice PDF

Confirm company details when the document has no frozen issuer profile yet.

Updated 2026-11-11

Preview or download a saved invoice PDF

Open the verified artifact using current company access.

Updated 2026-11-11

Refresh a PDF after the invoice revision changes

Reopen the document before using an artifact tied to older evidence.

Updated 2026-11-11

Check the requirements for emailing an invoice

Confirm an issued outstanding invoice, current PDF and reviewed recipient.

Updated 2026-11-11

Review invoice email recipients and CC addresses

Confirm the customer and any additional recipients before sending financial information.

Updated 2026-11-11

Send an invoice email and check its queued state

Follow delivery history after the message is accepted for sending.

Updated 2026-11-11

Schedule one invoice email for a future time

Review the local time and UTC instant before confirming a one-time send.

Updated 2026-11-11

Send a payment reminder for an outstanding invoice

Choose the reminder email type and review the current unpaid document.

Updated 2026-11-11

Cancel a pending invoice email

Stop an eligible queued or scheduled send through its recorded delivery action.

Updated 2026-11-11

Retry an invoice email with an unconfirmed outcome

Keep the original reviewed details while resolving a potentially completed send.

Updated 2026-11-11

Review a bounced or suppressed invoice recipient

Resolve the address and delivery state before attempting another message.

Updated 2026-11-11

Keep private invoice attachments out of customer delivery

Understand which artifact Email invoice actually sends.

Updated 2026-11-11

Investigate a scheduled invoice email that stopped

Check changes to the invoice, artifact, session and access before scheduling again.

Updated 2026-11-11

Create a recurring invoice schedule from a saved draft

Freeze reviewed terms for future unissued documents.

Updated 2026-11-11

Set the cadence and due dates for recurring invoices

Review the interval, first occurrence and calendar-day payment deadline.

Updated 2026-11-11

Confirm the reporting timezone for recurring invoices

Complete company settings before creating or restarting a schedule.

Updated 2026-11-11

Review and activate a recurring invoice calendar

Confirm the next occurrences before allowing draft creation.

Updated 2026-11-11

Still stuck?

Tell us what you were trying to do and where it went wrong. If you are already a client, you can also open a support case from Help and support in your workspace.

We confirm who you are before we change anything on an account.